Yes. Rhonda Harper, Founder and CEO, created (and coined the name) the senior care auditing service in 2013 and launched Penrose Senior Care Auditors in January of 2014. She announced the Care-Check service and its 150 items across 7 Quality of Life Factors at the AARP’s and Argentum’s national conventions that Spring. In 2017, the company was renamed to Penrose Check-In Services, which is more ‘consumer friendly’ as many associated “auditing” with finance. In 2018, Harper opened the company’s independent partners to multi-level-marketing to further the company’s growth and provide more income to partners.

No. Our services are not medical so we cannot accept these payment types.

Possibly. You may want to check with them as what we provide helps detect issues that, if not caught, can lead to medical issues. Or, possibly your pre-tax healthcare account may cover.

Penrose Check-In Services has General and Professional Liability Insurance. We strongly suggest that our Partner Providers obtain General and Professional Liability Insurance; however, as independent providers, it is up to them to purchase it. If they have insurance, they provide proof and we add it to their Profile.

Absolutely. When you sign up you will let us know which days/times your senior is home. We check-in according to that schedule. Either your senior, or someone else, must allow us in to the home.

If we are working on your behalf, it is the law that they must let us in to see your senior. Only the senior, or you, our client, can prevent us from conducting the Check-In.

Penrose created the senior care auditing service and the accompanying certification program in 2013. It is the original and has received accolades from the AARP, American Geriatrics Society, and Cartier. 

There is no authoritative certifying organization for senior care auditing accreditation. There are only certifying bodies for online learning. We use the most advanced online learning platform available.

Probably not, unless you explicitly want our Providers to check-in and tell people why they are there (you can put this in your senior’s profile). We don’t interact with the facility’s caregivers or managers. The Provider simply walks around and enters information into her or his smartphone. 

Yes. You may enter multiple credit cards when paying for the services. Also, you may provide your log-in account information to as many people as you wish. 

Yes, we have an “A” rating.